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Overview
As companies continue to invest in IT systems to enhance productivity and agility, performance demands from IT infrastructures only keep rising. Spending large chunks of their IT budgets on maintaining and supporting these systems takes away largely from the value of these investments.
CyberTech offers a range of Managed Services including network support and remote infrastructure management services aligned with your specific business needs (Refer figure 1 for our complete Managed Service offering set). Our consultants begin with understanding your current business and IT scenarios along with your support and upgrade needs, and then recommend appropriate managed services backed by detailed cost-benefit analyses and execution roadmaps.
In addition, our proprietary cost optimization model ( CyberOpR), offers a unique, knowledge-based support solution to reduce your operational expenditure (OPEX) significantly, while delivering high-quality support. ( More on our CyberOpR OPEX Reduction Methodology)
Leaving the complete maintenance and support of all your infrastructure components to us, lets you better leverage IT to enhance your competitive advantage and frees up a lot of your resources to focus on business-critical activities. With a team of experienced infrastructure experts having delivered several successful projects globally, you can rest assured of an IT framework that is always up and running.
Client Challenges
- Ensure continuous system availability and high system performance
- Maximizing value from IT infrastructure investments
- Full compliance with corporate governance and regulatory norms
- Reducing overall IT maintenance, training and support cost
- Optimizing resource utilization
- Meeting high service level expectations
CyberTech Value
- End-to-end Infrastructure Optimization solutions right from continuous, proactive monitoring, health analyses, patch management, migration, infrastructure support and performance management, to Virtualization, Storage Management and Security
- Enhanced analysis and reporting capabilities to enable continuous network performance monitoring, trend analyses and improvement
- Extensive experience of more than a decade in managing complex, business critical IT networks including servers, applications, systems, databases and IP telephony
- Advanced on-site services combined with dedicated offshore service delivery centers to help you meet your infrastructure requirements in line with your budgets, ensuring quick and maximum returns on your investments
- Established onsite-offshore model to ensure round the clock availability, while keeping operational expenditure low
- A unique combination of deep domain skills across a wide variety of industry segments and extensive technical expertise on leading technologies such as Cisco, Esri, SAP, Microsoft & Java
- ISO 9001:2000 certifications combined with our proven methodologies and a powerful set of support and monitoring tools that guarantee consistent quality and service efficiency
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