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As organizations grow, it becomes difficult to effectively maintain large, complex IT frameworks, while ensuring consistent performance and high scalability to support business growth strategies.
CyberTech offers a perfect combination of on-site and off-site components to efficiently and cost-effectively monitor, manage and support your IT infrastructure.
Through our proprietary cost optimization model (CyberOpR), we offer a unique, knowledge-based support solution that reduces your operational expenditure (OPEX) significantly, while delivering high-quality support. (More on our CyberOpR OPEX Reduction Methodology)
We leverage our mature global delivery model and proven support frameworks to offer focused support solutions to various industry sectors including government, public safety, utilities, healthcare, service provider, education, technology and other enterprise sectors.
Key components of our support services portfolio include:
On-Site Maintenance Services
- Ongoing validation and optimization
- Hardware replacement services
- Software support and upgrades
- Service parts and components maintenance
- Support tools implementation
Remote Support Services
- Administration
- User management, accounting/access control
- Configuration management
- Configuration backup, change management
- Monitoring
- Servers and applications
- LAN/WAN infrastructure
- Security infrastructure
- Wireless infrastructure
- IP telephony infrastructure
With the right offerings, service spectrum and support model we have established ourselves as a proven partner for several leading organizations across the globe.
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