CyberServe
Productivity tool with SAP-GIS integration

Overview
CyberTech is focused on delivering complete solutions that help GIS customers derive more business value from their IT environment. CyberServe is our solution to augment the strength of your enterprise applications by adding GIS capabilities to your SAP systems.  Built by integrating SAP and Esri ArcWeb Services on a Service Oriented Architecture (SOA) framework, the product provides all the components required to geo-enable key SAP business processes. Key benefits delivered by the solution include:
  • Configurable solution integrating SAP and GIS systems, enhancing SAP’s core business enablement with Esri’s Geospatial capabilities & vice versa
  • CyberServe’s ‘Representational State Transfer’ (REST) based SOA infrastructure ensures seamless data synchronization in real time
  • High scalability to address changing business needs and lower maintenance costs
  • Improved Critical Assets Management through enhanced, consistent performance
  • Improved data quality, data consistency, instant data access and user-friendly navigation leading to significant  savings in Operating Time
  • Enhanced access to maintenance requests leading to better coordination with central team, consequently resulting in improved maintenance team efficiency with specific increase in mobile field team effectiveness
  • Increased customer satisfaction through better maintenance planning and execution with shorter customer request response time
  • Periodic Product enhancements to ensure CyberServe to be compatible with version upgrades in SAP & ArcGIS systems saving redundancy & ensuring cost savings.

Client Challenges

  • Leveraging the geospatial context of information in enterprise applications
  • Synchronizing data between GIS and other enterprise systems
  • Building system interoperability to streamline processes and reduce operational effort and cost
  • Leveraging the collective strength of enterprise systems to enhance operational efficiency and service delivery

CyberTech Value

  • Decades  of experience delivering large SAP-GIS integration projects across multiple industry sectors 
  • Deep technical expertise and years of experience working on  the latest SAP and Esri technologies, backed by strong business partnerships with the industry leaders
  • Robust framework for connecting your GIS and SAP systems with effective synchronization and management of information between the two systems
  • Repeatable, integrated business platform and SOA-based architecture, scalable to efficiently support your business growth objectives
  • Advanced, map-based user interface in mobile, desktop and web to seamlessly access Esri and SAP systems
  • Single user interface to manage common EAM transactions
  • Real time response to continuously changing control and field conditions
  • Comprehensive Plant Maintenance and Asset Management functionalities