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0 - 2 Years
No.of positions
BE/B.Tech/M.Tech/B.Sc /M.Sc/ MCA/GIS/ Geoinformatics/ Geomatics/ Remote Sensing/ Geology/ Applied Geology/Geography/ Environmental Science/Spatial Information Technology/Earth Science
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Job Description
  • Provide world-class technical support to end users of ESRI software to effectively diagnose and resolve incidents, while making a positive impression.
  • Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.
  • Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS for Desktop extensions, and other ArcGIS technologies.
  • As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.
  • Interpret user issues to determine or recommend software changes to product engineers.
  • Work in other technical areas of software support as customer and business needs require.
  • *Terms and Conditions are applicable. The candidates who are willing to work in night-shift only should send their resume to us.
Technical Skills
  • GIS concepts, Networking and Good Knowledge of programming (.Net/Java)
  • Experience in working with ESRI suite of products (ArcGIS Desktop, ArcGIS Server, Arc Objects) will be an added advantage
Language Skills
  • Excellent communication (written and oral) skills
  • Excellent customer service skills
Shift Timings
  • Should be willing to work in Night shifts
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