24x7 Proactive SAP Managed Support

Maximize your SAP Investments with CyberTech’s 24x7 Proactive SAP Support

24x7 monitoring, creating governance structures,, installing patches, updating an entire SAP system or hosting SAP applications on cloud – We Got You Covered!
SAP Certified  Experts
SAP Certified Experts
 Measurable Value
Measurable Value
Cost Optimization
Cost Optimization

Strategic Operations Management

SAP Managed Services, SAP Managed Support, SAP EAM Support, SAP Cloud Support, SAP on-premise support, SAP Support, SAP Service Marketplace, SAP consulting, SAP Services, SAP Help Portal, SAP Implementation, Full day support, Application Maintenance services
SAP S/4 HANA BASIS Support and Monitoring
BASIS Support and Monitoring
  • User Administration
  • Patch Updates
  • System Setup and Refresh
  • Profile Setup
  • Product Upgrade
  • Customer Administration
  • Licensing Management
  • Transport Management
  • Alert monitoring
  • Monitor jobs
  • Monitor buffer statistics, SAP memory, swaps and hit ratio
  • Monitor memory and CPU consumption
SAP S/4 HANA Functional Support
Function Support
  • General Level 2 Support
  • Support Existing Business Processes
  • Resolution to unexpected system responses
  • SAP Customizations for change/new Business Processes
  • Documentation
  • User Training
SAP S/4 HANA Technical Support
Technical Support
  • Configuration
  • New development
  • Enhancement of existing implementations
  • Customizations
  • Troubleshooting
  • Consulting
  • Blueprinting
  • Integrations
  • Required code changes
SAP S/4 HANA Security, Support and Monitoring
Security Support and Monitoring
  • User Creation / Deletion / Lock / Unlock
  • Password Reset
  • Role Assignment
  • Role Modification / Move to Quality for testing
  • Analyzing user authorization – Segregation of Duties
  • Create roles (Single / Composites)
  • Mass user maintenance
  • Mass user Locking/Unlocking
  • Program checks for custom T-codes

Features

SAP S/4 HANA 24*7 Support

24 X 7 Support

24x7 premium support coverage delivered by SAP certified engineers 

SAP S/4 HANA Service Assurance

Service Assurance

SLA driven service quality metrics with regular monitoring and reporting

SAP S/4 HANA Customer Satisfaction

Focus on Customer Satisfaction

Client satisfaction dashboards to analyze and optimize operational efficiency

CONTACT US